Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Jul 4, 2021
I have no words to accurately describe how beautiful this piece is or how amazing Ian’s customer service is. Professional, knowledgeable, super friendly. It felt more like we were developing a friendship than carrying out a transaction. This product is truly customized to my wants because Ian included me in EVERY step of the process. He even found a piece that matched my desk that could be used as a shelf and offered to make that as well. The packaging was phenomenal and my precious cargo arrived intact and unharmed within like 5 days of shipping. I even had a little difficulty assembling (not because of the product, it’s because I don’t have a handy bone in my body) and Ian was available to walk me through it. Overall I could not rave about his service and product more. Top notch from start to finish. You should buy something!
Jun 16, 2021
The desk top Ian crafted for me is beautiful and the perfect fit for my small space requirements. Ian made the whole process not only seamless but fun as well. Couldn’t be happier!
May 26, 2021
Jan 30, 2021
Seller is amazing to work with, brainstorm ideas, prompt with updates and pictures, and quick delivery. Plan on ordering more works of art from him. Plan to have him create all my wood furniture! Can’t say enough about this seller! Work with him if you want something custom and truly a work of art you were part of creating💯