Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Sep 4, 2020
Ian’s work is AMAZING! I received my desk today. When I placed my order he answered me quickly and stayed in contact with me throughout the process. He updated me on the progress and did the top shelf as I requested. On the day of delivery he was following the shipment and messaged me when it was out for delivery. Now that’s pride in your service! It’s a beautiful piece of furniture! It will be a keepsake for years to come.
Jul 24, 2020
Ian was absolutely incredible with his customer support and communication from inception of the order through delivery. We can not recommend him enough! We’re planning on adding some more of his beautiful work to our home soon! The quality of his products and craft is simple remarkable and the photos don’t do it justice! Thanks, Ian!